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Business Development Manager

OVERALL PURPOSE OF JOB:

To assist the development of an intermediary distribution network in Beijing and achievement of sales targets throughout the China region. Work collaboratively with Operational teams to ensure that customers are fully supported and receive a peerless service experience.

Business Development:

  • Introduce, promote and market the company’s products to intermediaries such as brokers and independent financial advisers.
  • Act as a link between the company and brokers. Provide support to all China brokers, such as answering queries, providing product details etc.
  • Attend all scheduled meetings to facilitate smooth operational procedures.
  • Develop, manage and retain broker client accounts.
  • Provide quotations in accordance with written procedures and processes, and in strict compliance with any relevant statutory and regulatory requirements.
  • Deliver presentation to the clients and represent the business at exhibitions, conferences and similar events.
  • Liaise with brokers and internal operations team to ensure queries are resolved in a timely manner.
  • Build up detailed knowledge of the company’s products and keep up-to-date awareness of competitor activity, products and pricing.
  • Assist in the delivery of any ad-hoc training that the brokers might require on our products.
  • Ensure that the company’s brand values, principles, and style are adopted and utilized for all external communication.

 

Customer service:

  • Ensure that any complaints or service failures are dealt with strictly in accordance with Complaints Procedures.
  • Acquire and maintain thorough understanding of Now Health International’s process, procedures and systems (OH+), and ensure that all system information is fully up-to-date.
  • Take personal responsibility to always actively treat customers fairly.
  • Adhere to best practice processes including delivery of all the agreed service standards.

 

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