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Mandarian speakers for Insurance roles

Now Health International is looking for a Mandarin speaking roles within the Policy Administration and Finance Operations department. 

Policy Administrator

  • Responsible for providing our customers with a peerless service experience through the timely and accurate processing of new business, renewals and mid-term adjustments.
  • With a detailed understanding of the operational lifecycle from pre-sales to policy inception and excellent working relationships with our Business Development team, the postholder will provide best-in-class customer service through high-quality correspondence and fulfillment of service promises
  • Ensure the timely and accurate processing of Individual and Corporate new business applications, renewals and mid-term policy adjustments (MTAs)
  • Ensures accuracy while processing data, printing membership cards and policy documents
  • Process applications, modify, update and process existing policies to reflect any change in beneficiary, amount of coverage and change in coverage.
  • Maintain records of each policy holder, including policies that are to be renewed or cancelled on OH+

Finance Assistant

  • Responsible for ensuring that financial information is processed in accordance with Now Health International’s procedures and processes.
  • The post-holder will be expected to carry out a wide range of financial tasks.
  • To apply basic accounting knowledge and techniques in all areas of work.
  • Ability to process high volumes of information while also evaluating the data’s relevance for inclusion in costing and other reports.
  • Update and maintain accounting spread sheets used in finance function e.g. collate and record cheque payment / payment received.
  • Maintaining ledger by reconciling accounts and resolving all differences quickly and accurately.
  • To reconcile the schedule of outstanding accounts to the financial ledger.
  • Assist in timely payment of various vendors and prepare for payment of urgent cheques, bank transfers as and when it is requested by financial controller.
  • To undertake periodic audit of own work and report on areas of possible improvement.
  • Analyse basic financial information e.g. expenses, in response to queries from financial controller.
  • To input accounting data into the accounting system with speed and accuracy e.g. posting payments into GL.
  • To report regularly on the age and level of debts, identifying trends and problem accounts / customers.
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